Case Studies: Real Accounts We've Unfrozen
Eight accounts. Eight exchanges. Every case below is a real client, an anonymised writeup, and a documented outcome. No projections, no hypotheticals — just what happened and how long it took.
Every engagement starts with an NDA before any case details are shared, and none of these results are guaranteed for a new case. What they show is the range of situations we've resolved and the methods that consistently work: forensic transaction audits, technically correct compliance documentation, and direct escalation to the exchange's compliance team.
Every case anonymised · NDA signed · Client data protected
Pick the situation closest to yours
Each card links to the full writeup: what triggered the freeze, what we did, and how long it took.
$500,000 Unfrozen in 48 Hours
Bybit's AML system froze the account without warning. Standard support stayed silent for a week before we stepped in.
$1,000,000 Unfrozen in 5 Days
MEXC froze a seven-figure balance over AML flags. We audited 847 transactions and built the compliance package that unlocked it.
$350,000 Unfrozen in 36 Hours
A market-making bot ran clean for eight months, then Gate.io suspended the account for suspected manipulation. We proved the strategy was legal.
$280,000 Unfrozen in 40 Hours
A Uniswap liquidation triggered a Binance AML freeze despite four years of clean history. We built on-chain proof of origin and unlocked it.
$195,000 Unfrozen in 24 Hours
Bybit rejected the same KYC documents four times with no explanation. We diagnosed the real cause and reached the verification team directly.
$175,000 Recovered in 20 Hours
An attacker ported the client's SIM card at 2:47 AM. KuCoin locked the account before the attacker got in — but the real owner was locked out too.
$120,000 Unfrozen in 36 Hours
A routine P2P purchase from a 98%-rated seller triggered a freeze — the seller was on MEXC's internal watchlist, not the buyer.
$500,000 Unfrozen in 48 Hours
A second Bybit AML freeze case: half a million dollars locked, support silent for seven days, resolved with a compliance package and direct escalation.
What These Cases Have in Common
None of them were resolved by arguing with support or escalating loudly. Every one followed the same pattern: a forensic review of the transaction history to find the actual trigger, a documentation package built to the exchange's own compliance standards, and direct contact with the team that can actually lift a freeze. Emotional appeals get ignored. Technically correct documentation gets read.
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