NDA first. Before any case details are shared with us, a Non-Disclosure Agreement is signed. Your case information is never disclosed to third parties without your explicit consent.
1. Who We Are
KarCrypto ("we", "us", "our") is a blockchain forensics and crypto asset recovery agency. Website: karcrypto.com. Contact: contact@karcrypto.com / Telegram: @KarCrypto97.
2. Data We Collect
2.1 Information you provide
- Name, email address, Telegram handle
- Wallet addresses, transaction hashes, exchange account details
- Case description: amounts, dates, counterparty information
- Supporting documents: screenshots, KYC records, bank statements
2.2 Technical data collected automatically
- IP address, browser type, device type
- Pages visited, time on site, referral source
- Analytics data via Google Analytics 4 and Yandex Metrika
2.3 Data we do NOT collect
- Private keys or seed phrases (we never ask for these — any service that does is a scam)
- Passwords to your wallets or exchange accounts
3. How We Use Your Data
- Case handling — to investigate your case, trace funds on-chain, prepare legal documents
- Communication — to respond to your enquiries and provide case updates
- Forensic analysis — wallet addresses and transaction hashes are submitted to licensed tools (Chainalysis, TRM Labs, Elliptic) for tracing
- Legal submissions — where engaged, case materials may be submitted to law enforcement (МВД, СК, Interpol, FBI, FinCEN) with your consent
- Service improvement — anonymised, aggregated analytics to improve site performance
4. Third-Party Tools
We use the following licensed forensic and analytics tools. All are governed by their own privacy policies:
- Chainalysis — blockchain tracing and cluster analysis
- TRM Labs — risk scoring and wallet screening
- Elliptic — DeFi tracing and mixer detection
- Google Analytics 4 — site traffic analytics (anonymised IP)
- Yandex Metrika — site analytics for Russian-language audience
Wallet addresses and transaction hashes submitted to forensic tools are processed under those providers' data agreements with KarCrypto. No personally identifiable information beyond blockchain addresses is shared.
5. Data Retention
- Case files are retained for 5 years from case closure, as required for legal proceedings and potential future enforcement actions
- Contact form submissions and communication records: 3 years
- Analytics data: as per Google Analytics and Yandex Metrika default retention settings (14–26 months)
- You may request deletion at any time — see Section 7
6. Data Security
- All case files are stored in encrypted form
- Access is restricted to the assigned case analyst
- Communications via Telegram are end-to-end encrypted (Secret Chat mode recommended for sensitive details)
- We do not store credit card or payment details — payments are processed via third-party processors
- NDA is signed before any case materials are exchanged
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access — request a copy of your personal data we hold
- Rectification — correct inaccurate data
- Erasure — request deletion of your data ("right to be forgotten"), subject to legal retention obligations
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing for direct marketing purposes
To exercise any right, email privacy@karcrypto.com with the subject line "Privacy Request". We respond within 30 days.
8. Cookies
We use the following cookies:
- kc-lang — stores your language preference (localStorage, not a cookie)
- Google Analytics — _ga, _gid cookies for analytics (can be blocked via browser settings)
- Yandex Metrika — _ym_uid, _ym_d cookies
No advertising, remarketing, or tracking cookies from third parties are placed without consent.
9. Changes to This Policy
We may update this policy as our services or applicable law changes. Material changes will be announced on the website. Continued use of the site constitutes acceptance of the updated policy.
10. Contact
Questions about this policy: privacy@karcrypto.com or via Telegram @KarCrypto97.